Intro to Surveys in ServiceNow | Harness the Voice of Your Users with ServiceNow Surveys

Discover the transformative power of ServiceNow Surveys in our comprehensive guide! 🌟 Whether you’re looking to enhance your feedback collection or make informed evaluations, ServiceNow Surveys are your go-to solution. Dive into the world of actionable feedback and intuitive survey designs with us! 👉
00:00 Introduction
02:31 Creating the Survey
04:23 Configuring Survey Questions
06:06 Publishing the Survey
07:40 Viewing Created Surveys
09:10 Triggering the Survey
11:15 Accessing the Survey URL
12:23 Survey Instances
13:11 Conclusion

🔍 In this video, you’ll learn about:

What ServiceNow Surveys Are – Uncover the importance and benefits of utilizing ServiceNow Surveys for optimal feedback collection and evaluation.
Features & Capabilities – Explore the robust features of ServiceNow Surveys and Assessments that enable consistent experiences and enhance chatbot performance.
Getting Started – Step-by-step guidance on creating, configuring, and optimizing surveys within the ServiceNow platform.
Administering Surveys – Delve into the administrative tasks, security settings, and platform integration essential for managing ServiceNow Surveys.
Integration & Resources – Learn how to integrate surveys with other ServiceNow modules and discover valuable resources for enhanced survey administration.
Reporting & Analytics – Unlock the potential of reporting and performance analytics provided by ServiceNow Surveys.
Troubleshooting & Support – Solutions to common issues and where to find additional support and community discussions.