ServiceNow Info Message Image trick | How to Show Images in Info Messages in ServiceNow

ServiceNow Info Message Image, In this video we will look into How to Show Images in Info Messages in ServiceNow. Isn’t it will be fun if we can show some image in the info message for ServiceNow.
ServiceNow Info Message Image, Recently I received a comment from one of my subscriber his name was Bhushan that How to Show Images in Info Messages in ServiceNow.
My first thought was that this was going to be a piece of cake since I knew that Info Messages (used in an “on display” Business Rule in this case) could contain HTML.

So I began down my path. I first went to the “image picker” to find a suitable image; while there were a number of potential candidates, nothing really “popped”; so I decided I would add my own image/icon:

First I went to Google’s image search and quickly snagged a great looking icon
Opened the icon up in Gimp, and resized it to 20×20 (was 256×256 which was way too big for an info message)
I then went to System UI – Images – New
Specified a Category of “General”, and “Name”: IconName.png
Then uploaded the image
Now with the image in place we theoretically just needed to reference it in the info message
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